Privacy Policy

Effective Date: 02/26/2026

PREPP (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, request services, receive estimates, or communicate with us by phone, email, or text message.

Information We Collect

We may collect the following information:

  • Name, address, phone number, and email address

  • Property information related to requested services

  • Communication preferences and service history

  • Payment and billing information (processed through secure third-party providers)

  • Website usage information such as IP address, browser type, and pages visited

We only collect information necessary to provide and improve our services.

How We Use Your Information

We use your information to:

  • Provide estimates and coordinate services

  • Communicate regarding scheduling, project updates, and service details

  • Send invoices, receipts, and payment reminders

  • Improve our services and customer experience

  • Comply with legal and insurance requirements

We do not sell or rent your personal information.

Text Message (SMS) Communications

By providing your phone number and opting in, you consent to receive text messages from PREPP related to:

  • Appointment scheduling and reminders

  • Project updates

  • Estimate and service communication

  • Billing notifications

Message frequency varies by project.

Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us directly.

Your phone number will not be shared with third parties for marketing purposes.

Information Sharing

We may share information with trusted third parties only when necessary to operate our business, including:

  • Job management and communication platforms (such as Jobber)

  • Accounting and payment processing providers

  • Subcontractors performing requested services

  • Legal, insurance, or regulatory parties when required

All third parties are expected to maintain appropriate data protection standards.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system can guarantee absolute security, we take practical measures to protect your data from unauthorized access or disclosure.

Cookies and Website Analytics

Our website may use cookies or analytics tools to understand website usage and improve user experience. You may disable cookies through your browser settings if preferred.

Your Choices

You may:

  • Request access to or correction of your information

  • Request that we limit communications

  • Opt out of marketing or SMS communications at any time

To make a request, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

PREPP
2316 MillCrest Ter

Midlothian VA 23112
804-322-3270
info@goprepp,com